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Privacy Policy

These Terms of Service are effective on June 28, 2018.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.moov.co (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect information that we refer to as "Device Information." We define Device Information as your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

  • "Cookies" are small text files given by a visited website to help identify you as a site visitor. Cookies cannot be used to run code (run programs) or to deliver viruses to your computer. Our Site uses cookies to help personalize your experience. You have the ability to disable cookies, however, disabling cookies may limit access to certain parts of our Site and thus negatively impact your experience.
  • "Log files" are browsing habits on a website. HTTP requests still include information about where you came from (HTTP Referrer), your IP address, browser version, operating system, and other information.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

The Device Information we collect automatically may include other Personal Information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Site according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Site.
  • Screen for potential account risk and fraud
  • Assess the success of our marketing and advertising campaigns

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, bank information), email address, records on correspondence and phone number. We refer to this information as "Order Information."

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "User Contributions"). Your User Contributions may be posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We may also use your Personal Information to present our website and its contents to you, to provide you with notices about your account, to carry out our obligations arising from any agreements entered into between you and us, to notify you about changes to our Site or any products or services we offer or provide through it, in any other way we may describe when you provide the information or for any other purpose with your consent.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information on Google's Privacy Policy. You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

We may disclose aggregated information about our users without restriction. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive. We may disclose your personal information if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Moov Technologies Inc., its subsidiaries, our customers or others or to enforce or apply our terms of use.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident or a resident of certain U.S. states, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident or a resident of certain U.S. states we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. When you create a listing through the Site, we will also maintain your Personal Information for our records.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected]